Terms and Conditions


HB Training reserves the right to change programmes, courses and requirements; and to modify, amend or revoke any
rules, regulations, policies, procedures or financial schedules at any time during an enrolment period.

Course Bookings
To help ensure effective delivery, all our courses are subject to a limit on the maximum number of delegates. Once
a course is full, you will be offered the opportunity to attend the course at a future date however we will contact you should a place become available prior to this. Your place on a course is only confirmed once we have received full payment.

Cancellations & refunds by the centre
All bookings are accepted on the understanding that a course will only be delivered if it attracts the required minimum number of delegates to ensure viability. In the unlikely event that it is cancelled due to insufficient numbers we will notify you and we will refund all fees paid or alternatively we can move your booking date on to the next available course.

Course Bookings
If after booking you wish to cancel we operate a refund policy depending how much notice of cancellation you give.

  • when cancelling more than 4 weeks before the date on which the course is to take place, we will refund the fee you have paid less an admission fee of £10.
  • where you give less than 4 weeks but more than 2 weeks’ notice, we will refund 50% of the fee you have paid.
  • no refunds will be given where less than 2 weeks’ notice is given or in the case of ‘non-attendance’ on the day, regardless of the reason.